Key Steps in Outcome Management

Key Steps in Outcome Management
January 1, 2003
Source: The Urban Institute

Like the leaders of private companies, nonprofit executives and managers need to know whether their programs are providing satisfactory results. Outcome management enables organizations to define and use specific indicators to continually measure how well services or programs are leading to the desired results. With this information, managers can better develop budgets, allocate their resources, and improve their services.





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